Review: KCS Heating and Air
February 26, 2020
Full disclosure: my husband is the grown up in our family. When it comes to “adulting” he does it all. He commutes, he selects our insurance, he puts all our bills on auto pay and checks on them to make sure we’re not double-charged. So, even though I’ve been an adult for some time now, almost 2 decades, I still get really excited when I “adult” on my own. Which is what I did last week.
KCS Heating and Air
contacted me about checking out their local, woman-owned business by having them out to service and check our heating and air system.
By gosh- this was an adult thing to do!! (And I’m not sure the last time we did it!)
So I scheduled it! And I put it in our Google Calendar! I was so proud of myself! Then I realized that I had to have my kids in 6 different places in the service window, so I told the real grown-up he had to work from home just in case 🙂
KCS gives you a service window, and they said they would text me during that window when they were actually on their way, but I’ve heard that before and to be honest, I didn’t believe them. However, on the day of our service, they DID text me on their way and let me know they were coming!
THEY ACTUALLY TEXTED THEY WERE COMING! I can’t tell you how many companies I’ve had NOT do this! They started strong!
I still let the professional adult handle the appointment, one, because he was home and two, because he’s more of an authority than me on these things. Here’s what he had to say:
“Our technician texted before arriving and arrived at the time he said he would. He was courteous and professional. He cleaned our system thoroughly- which it needed because we just did a substantial amount of drywall work- and let me know about potential future issues. We have two AC units, and he explained the age of each, about how much longer we could expect each to work, and any maintenance we could do to prolong the life of the system. I was very happy with both the professionalism and the service provided.”
There you have it! The Kotlus Family Head of Adulting gives them a thumbs up. But it’s not just him- they have a 5.0 out of 5.0 rating on Facebook, which is not an easy thing to accomplish because people on Facebook can be a little cranky!
KCS has over 20 years of experience in the DC, MD, and VA area. We are Licensed, Insured and Bonded with a Certified Class A Masters Contractors License. They provide both home and commercial services, and offer free estimates. In addition, they offer 24 hour emergency service 7 days a week. Want to check them out? Through the end of March, KCS is offering $1500 off of any full system purchase and 60 month interest free financing. Also, 10% off of any maintenance contract- which includes two clean and checks per year.
Check them out online at:
We were really happy with our service, and we’d definitely recommend KCS for our friends to use, too!
Disclaimer: We were provided with a hosted service in exchange for our honest review. All opinions are our own.